Get the Most Out of Our Products

Understanding the technology behind our equipment and software makes it easier and faster for you to realize maximum benefits from Sycamore products in your network. You'll come away with the knowledge you need to plan, deploy, and operate an intelligent network – and new confidence in your ability to navigate the network transformation process. Our training programs help you:

• Fully understand the technology behind our products
• Apply new skills in your unique operating environment – quickly and non-disruptively
• Explore implementation alternatives that work in real-world networks
• Rapidly convert intelligent networking technology into enhanced profitability and new service revenues

Product Training Courses

Taught by industry experts, product-specific classes at our corporate training locations blend presentation, discussion, and hands-on laboratory exercises to reinforce new skills in a controlled, instructor-facilitated setting. Sycamore instructors use 'genericized' examples to share invaluable insight and nuances gleaned from years of real-world deployment experience. Whether you choose training classes at Sycamore facilities or onsite at your location, your network operations group will develop a solid technical foundation for ongoing maintenance and planning.

Product Training Course Descriptions

Sycamore training courses involve every aspect of hardware and software, from installation and configuration to operations, management, and troubleshooting. Individual course descriptions are available from the links below.

• Sycamore Optical Switching – NOC Operations – 201027
• Sycamore Optical Switching – Provisioning – 201028
• SN 3000 – Field Maintenance – 201029
• SN 9000 – Field Maintenance – 201030
• SN 16000 – Field Maintenance – 201031
• DNX-1u Product Training – SVC-0053
• DNX-11/88 Product Training – CLI – SVC-0040
• DNX-11/88 Product Training – ENvision Plus – SVC-00610
• SPS-1000 Product Training – SVC-016-00005

To enroll in a class being held at our facilities, or to schedule an onsite class, please contact Customer Training Registration.

Registration Information

For the current schedule of open enrollment training classes, or to make arrangements for product training at one of our training facilities or at your location, please contact Customer Training Registration:

• Phone: 877-727-6864
• Phone: 856-533-3769
• Fax: 856-533-1007 (Attention: Customer Training)
• e-mail: education@sycamorenet.com

Payment & Cancellation Policies

Class registration is confirmed upon receipt of payment. Acceptable payment methods include purchase order, bank wire transfer, or a check made payable to Sycamore Networks. Customer cancellation within 20 business days of scheduled training dates will result in the full amount of the course being billed. If Sycamore is forced to cancel training, all pre-payments will be refunded. Sycamore requires a minimum of six students to run a class. If this requirement has not been met two weeks prior to the scheduled start date, Sycamore reserves the right to cancel the class. In this event, Sycamore will refund prepaid tuition in full. Sycamore is not responsible for students' hotel, airline, or other expenses.