At Sycamore, a focus on quality underlies every engineering decision, every cross-functional team, every network installation, and every customer contact.
The Corporate Quality department:
In keeping with our unrelenting focus on performance and customer support, Sycamore was one of the first telecommunications companies to successfully complete the ISO 9001:2008 registration process. And Sycamore continues to prove adherence to strict ISO 9001:2008 QMS requirements, as verified by independent, semi-annual surveillance audits.
To achieve the company's mission, we will strive to satisfy our customers at each contact point every time they conduct business with Sycamore Networks.